Computer hardware and software, namely, customer response software for searching, retrieving and delivering information,sites and other resources on computer networks; voice recognition and speech synthesis hardware and software for customer response; customer response software and hardware for searching, retrieving and delivering information using natural language inquiries; computer customer response software for generating a searchable database or information from which information can be retrieved; computer database manager software for generating a database regarding product information, customer information and preferences; and computer search and communications software for searching,retrieving, connecting and delivering information using personal digital assistants and cell phones

Computer services, namely, providing information retrieval engines for obtaining data and content information on computer network; computer services, namely, providing information retrieval engines for searching, retrieving and delivering information, sites and other resources for others on computer network computer services, namely, creating for others indexes of information, web sites, and other resources available on computer networks; database development services in the field of customer assistance or demographics and in the field of on-line information access; and providing computer programming services for others