COMPUTER SOFTWARE FOR USE IN MANAGING DATA, IMAGES AND INFORMATION ONLINE, AND OVER THE INTERNET, MANAGING ELECTRONIC CONTENT, AND BUSINESS PROCESSES, INTEGRATED DOCUMENT MANAGEMENT, DOCUMENT ROUTING, DOCUMENT IMAGING, ELECTRONIC DOCUMENT MANAGEMENT, REPORT MANAGEMENT, ENTERPRISE WEB CONTENT MANAGEMENT, BUILDING INTRANETS, BUSINESS-TO-CONSUMER PORTALS, AND COMPUTER OUTPUT TO LASER DISK (COLD); AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH