Pre-recorded video tapes in the field of employment training

Educational materials in the field of employment training, namely, instructional manuals and workbooks

Management of telephone call centers for others; business management consulting; business management and consulting; government program management and consulting, employment consulting and recruiting services; providing customer service services for others namely, transaction processing, receiving and responding to customer inquiries; information and workflow processing management; financial and management reporting

Insurance claims administration; insurance consulting services; benefit enrollment, administration and eligibility determinations

Educational services, namely providing classes, workshops, and seminars in the field of employment training and obtaining employment; educational services, namely providing classes, workshops, and seminars in the field of insurance benefits

Providing information in the field of elder care, child-care, health care, wellness, physician's care, insurance, educational, entitlement, social security, worker's compensation and disability benefits; database production and management