Computer services, namely, providing non-downloadable software for others that will provide interactive customer self help; designing, implementing, and maintaining websites for others that will provide interactive customer self help, namely, communicating command and help information to users of websites, monitoring the responses of users of websites and detecting when help is needed by the users, and analyzing website user requests and prompting users for additional information, all for management companies and individuals to use in tenant servicing, tenant management, facilities management, personnel management, financial management and administration of real estate