Computer software and hardware for use in the interactive counseling and testing of college and university students related to educational financial aid, specifically federal student loans; computer software and hardware that allow lenders and schools to transmit loan guarantees, loan servicing transactions, and preclaim transactions electronically; downloadable electronic publications in the nature of brochures, workbooks, newsletters, posters, and booklets all related to educational financial aid, loan applications, loan processing forms, master promissory notes deferment forms, claim forms, post-guarantee forms, and loan entrance and exit interview forms; downloadable electronic publications, namely, brochures, workbooks, newsletters, posters, and booklets concerning college student financial aid