Books and printed matter, all relating to human resources and human relations services of benefit to employers and employees with a view to improving the performance and effectiveness of personnel and management in their jobs and relating further to human resources appraisals, consultancy, development, management, performance, testing and efficiency expert services for business and personnel management, including recruitment; vocational guidance, personality, ability, aptitude [ and character assessment, ] redeployment, psychological testing, selection, training, career planning, motivation, stimulation and assistance services, education and instruction services and the arranging and conducting of seminars, tutorials, lessons, lectures, [ seminars, ] meetings and conferences; charts, protective covers for books, stationery; paper tests and computer printouts for eliciting information that identifies an individual's potentialities to facilitate motivation and stimulation at the work place and as an aid in recruitment, selection, training, development, consulting and career planning or reassessment of personnel; computer program manuals for computer software used in human resources appraisals

appraisals, inquiries, investigations, management consulting, organization consulting, research and efficiency expert services, all for business to assess the composition and effectiveness of work groups and the roles of individuals therein; commercial and industrial management assistance; consultancy and advice services, all performed in relation to personnel; employment and recruitment services; and personnel management services; testing of individuals to determine employment skills

educational and instruction services, all relating to personal development and team building; vocational guidance; personnel training; and publication of printed matter

psychological testing and assessment services; personality, intelligence, aptitude, capability, performance [ and character assessment; ] testing of individuals to determine training skills; career advancement services involving the testing and evaluation of a person's capabilities with a view to motivating and stimulating the person in his or her work