Publications, namely a booklet of discount coupons and products and services offerings primarily related to travel

[ Business services, namely, customer inquiry handling for others by telephone, computer, and other communication media; inbound and outbound telemarketing services; business services in the nature of providing inbound and outbound teleservices to businesses, namely, processing customer service calls, providing customer support services, and [ order processing services; cooperative advertising and marketing; ] customer service programs conducted for others involving automotive-related activities, namely, public relations services, providing a means to allow customers to inquire regarding automobile recalls and to submit comments regarding services provided, and disseminating and distributing advertising matter for others regarding recall notices through [ direct mail and ] telephone calls; [ disseminating advertising matter and business management services provided to automobile dealerships; public relations services provided to automobile dealerships; ] [ conducting business and market research ] [ surveys, evaluation, and statistical analysis services, and ] providing information to motorists regarding available automotive dealers ]

Warranty and insurance claims administration services, namely, processing claims for motor vehicle owners regarding towing, warranty, [ repair, mechanical repair, and body shop repair; ] [ automotive after-market financial analysis, consultation, and research; ] [ automotive after-market insurance administration and claims processing ]

Emergency roadside services rendered to vehicle owners and operators

Telephone communication system services indicating motorist location or status information by cellular telephone transmission to a processing location through integration in a global positioning system network; telephone call center services, namely, receiving inbound calls and placing outbound calls for others; telephone communication services for corporate clients; [ telecommunication services, namely, mobile dispatch radio services ]

Travel club services; making reservations and bookings for rental cars and transportation; vehicle towing

Motor club services rendered to motor vehicle owners and motorists; making reservations and bookings for temporary lodging, and membership services