Business consulting services relating to telecommunications networks [ and business operations; providing telephone directory information; ] preparation and provision of statistical information relating to business, namely, telecommunications usage, computer network usage, and Internet web site usage; compilation and provision of business and commercial information relating to telecommunications, web hosting, and electronic commerce; compilation and transcription of data, relating to telecommunications usage, computer network usage, and Internet web site usage; preparation of business reports; [ computerized database management services; ] licensing of computer software; real-time customer support services in the field of telecommunications; [ data processing services ]