Software for designing, developing, and maintaining computer programs, databases and files, and websites on a global computer network, all for conducting business functions, namely, e-commerce retail and wholesale sales, customer service, namely, customer order processing and tracking, processing merchandise returns, and customer profiling, inventory and stock management, inventory and stock planning, inventory and stock forecasting, inventory and stock replenishment, ordering, purchasing and selling goods or services, pricing goods or services, trade exchanges, and decision support, namely accessing and interpreting information relating to customers, sales, inventory, and trading partners