telecommunications support services, namely, voice and data support for network design, equipment selection, programming and installation, service ordering, performance monitoring, capacity planning and optimization for proprietary and customer owned networks; network reseller, namely, purchasing data and voice communication capacity in bulk and reselling; technology services for transportation and logistics operations, namely, computer software development- computer software implementation, namely, installation, testing, and user training of software; global computer network based services, namely delivering business applications, hosting web sites for others on a global computer network, and conducting business transactions using industry standard and proprietary formats; personal computer support, namely, hardware and software specification, ordering, assembling, and installing hardware and software, problem determination and resolution for internal personal computers and customer owned personal computers supported as a professional service; and host computer operations support, namely hardware specification, ordering and installation, customer assistance, console operators, capacity management, network interface and standards development for proprietary host computers and customer owned computers