providing on-line interactive computer databases in the fields of information technology, computing, computer hardware, computer software, computer installation, computer repair, computer maintenance, computer support, computer security, news, weather, teleconferencing, business, finance, games, music, multimedia, graphics, education, entertainment, theatre, movies, sports, travel, lifestyles, shopping, hobbies, and topics of general interest; providing information on the installation, repair, maintenance, use, configuration, upgrading and updating of computer software; consulting services for computer hardware, computer software, computer networks, video conferencing and communications equipment; providing information by means of computerized non-downloadable how-to guides, tips and techniques, and expert guidance and advice on the use, care, maintenance, support, upgrading, updating, configuring and purchase of computer software; providing on-line publications, namely, books, brochures, technical papers, catalogs, and pamphlets in the fields of computing and information technology; designing standards and specifications for use by others in the fields of computer hardware, computer software, computer networks, teleconferencing and communications equipment; computer software, hardware and network design for others