computer hardware, computer utility software, computer software for detection and removal of computer viruses for management, administration and optimization of computer networks and applications, for protection and security of computer networks and applications, for analysis of fault and performance of computer networks and applications, for analysis of computer network traffic, for surveillance of computer network traffic and detection of intrusions, for encryption and authentication of data, for software distribution, for software and hardware inventory, for remote access to and control of computer networks, for updating of computer software, for detection and repair of computer software and hardware problems, for privacy of communications and transactions over electronic communications networks, for creation and maintenance of web sites, for crash protection, for compression and expansion of computer files, for recovery of deleted computer files, for development of computer software, for transmittal and retrieval of data and documents, for communications, and for business applications; and manuals provided together with each of the foregoing goods

printed matter, namely books, users guides and newsletters in the field of computers, computer software, computer systems, and electronic communications networks

installation, maintenance and repair services in the fields of computers, computer systems, and electronic communication networks

education and training services, namely, conducting classes and seminars in the fields of computers, computer systems, computer software and electronic communications networks

computer programming services for others; consultation in the fields of computers, computer systems, computer software, and electronic communications networks; design services in the fields of computers, computer systems, computer networks and computer software; maintenance of computer software; providing information about computers, computer software and hardware, and computer systems via electronic communications networks