conducting a customer service program to facilitate and coordinate loading dock and material handling activities; and business management, consultation, and supervision services in the nature of coordination of loading dock construction and renovation projects, namely the execution of contracts and fulfillment of insurance obligations when required, the supply of surveys and proposals, the scheduling of manufacturing and shipping of construction products, and the coordination of the installation of loading docks

maintenance service programs for loading dock and material handling equipment; and regular maintenance, inspection and adjustment of loading docks and material handling equipment