computer software, namely, training modules in the fields of regulatory standards compliance, industrial operations, manufacturing, construction, engineering, environmental, occupational health, safety, fire protection, business administration, human resources, accounting, and retail sales, and printed instructional materials sold as a unit

Development and dissemination of training and instructional materials of others based on the customer's processes, written procedures, manuals and existing courseware

custom software design, namely, creating computer-based training software