computer programs and instructional manuals, sold together as a unit, for use in monitoring and evaluating regulatory compliance, for use in managing contingency and enterprise continuity plans and processes, and computer programs for use with integrated computer systems to perform data gathering, database administration and data reporting functions all in the fields of crisis management, environmental health and safety, transportation, security and resource management

providing computer and information technology consultation in the fields of crisis management, environmental health and safety, transportation, security and resource management