Downloadable computer software for managing customer support tickets, generating automated responses, simulating conversations, automating customer service interactions, organizing support workflows, retrieving knowledge base content, analyzing support communications, and improving customer experience; Downloadable software for managing customer support tickets, generating automated responses, simulating conversations, automating customer service interactions, organizing support workflows, retrieving knowledge base content, analyzing support communications, and improving customer experience; Downloadable computer chatbot software for simulating conversations; Downloadable software for routing customer support and customer service telephone calls
Electrical and Scientific ApparatusSoftware as a service (SAAS) services featuring software for managing customer support tickets, generating automated responses, simulating conversations, automating customer service interactions, organizing support workflows, retrieving knowledge base content, analyzing support communications, and improving customer experience; Providing temporary use of on-line non-downloadable software and applications for managing customer support tickets, generating automated responses, simulating conversations, automating customer service interactions, organizing support workflows, retrieving knowledge base content, analyzing support communications, and improving customer experience; Providing temporary use of online non-downloadable computer chatbot software for simulating conversations
Computer and Scientific