123LOYALTY

Computer software namely, computer software for correspondence, conducting surveys online, conducting surveys by call center, regular customer contact by e-mail, conducting customer satisfaction surveys by internet web site and call center, and customer issue resolution

Conducting business and market research surveys namely, creating and sending rich text email communications; conducting customer satisfaction surveys by internet web site and call center; managing the process of resolving customer issues; and compiling, analyzing and reporting survey results and call center results