10 STEP KNOWLEDGE WORK PROCESS

computer hardware, namely, integrated customized systems for data base management, data storage, and data and word processing; and computer software, namely, customized business software for data base management, data storage, and data and word processing, and interactive simulation software for use in business management, planning, training, and consultation

books and magazines in the field of business management, business strategic planning, business process design, education, reference, art, architecture, and systems engineering; blank journal and diary books; mounted and unmounted photographs; stationery and writing paper; adhesives, namely, glue and tape for stationary and household use; artists' supplies, namely, paper, brushes, pens, pencils, crayons; and playing cards