. . IT OPERATING PLATFORM

Downloadable software and applications, namely, software, software application, modules, and mobile device applications, for providing Information Technology and security management of Information Technology Infrastructure and services, including Remote Monitoring and Management, Service Desk Ticketing System, and Patch Management, Endpoint protection and backup"

). "Providing on-line non-downloadable software for Information Technology, namely, for security management of Information Technology Infrastructure and services, including Remote Monitoring and Management, Service Desk Ticketing System, and Patch Management, Endpoint protection and backup